I was ask today just makes Sunbell Carpet Cleaning a 5 Star company? First of all when it comes to the method of cleaning, we chose the Dri-Foam system over steam and other methods. The main reason for this is its' scrubbing ability, which is a deep cleaning with no residue and low moisture, so therefore less chance of spots reappearing. We at Sunbell Carpet Cleaning believe in customer service from the 1st phone call to the completion of the cleaning project. During the first phone call we price each project by the square footage of the area to be cleaned and any additional services that may be needed. This way there is no up-sell or hidden charges when the crew arrives. Upon arrival the crew will measure and inspect each area to be cleaned, then we offer the completed job total. After that the home owner has the option of doing the job or not, no pressure. Then after the best carpet cleaning you ever had we give you a lifetime supplied bottle of Spot remover with our name and phone number on it. We do follow up call after the job to insure you're happy with our results. So what makes us a 5 Star company? Maybe it's our attention to details.
Tile and grout cleaning using the Mytee Tile And Grout Spinner System which is one of the best methods available. It's basically an indoor pressure washing system that vacuums up the water and soil from the floors as we work. This method can clean all types of hard floors like, Tilt, Slate, Brick, Concrete, Marble, and Granite. We are also set up to clean shower walls and counter tops. Again it's one of the best methods but it's hard to judge the results immediately because the grout line darken as soon as you get them wet. One of the problems we encounter are after market polishes like waxes and finishes that should never be applied in the first place. Usually when we come across these floors we advise the home owner of our expected results and go with what they would like. We have found if the floors have been properly cleaned prior to a finish being applied. We can clean down to the finish, removing the soil and get good results. Please do not put these products on your floors. There are Grout line sealers that are approved but we will discuss these at another time.